It's great to see the service that Age Care Advice offer, growing and more importantly, reaching more people who are struggling to navigated their way through the very complicated care system. We have referred quite a few clients to Age Care Advice for support, advice and care navigation and the feedback we have received from clients is testimony to the unique way in which Age Care Advice work to support clients. They allow time for the clients to explain their current difficulty, the clients lead the process and the service works at the client's pace for as long as the client needs support. Age Care Advice provide a unique service, truly person centred with strong ethical practices at its core. South Lincolnshire Blind Society are happy to recommend Age Care Advice services.

It also gives me hope for the future, as the healthcare needs grow tenfold and the hospitals can no longer cope with the demand at least there with [sic] be excellent continuity in care for some of the luckier ones that are directed to yourselves.

Thank you for the professional and determined manner in which you managed the care of Mrs [name removed]. After such a challenging situation it is evident that Mrs [name removed] is happy and having her needs appropriately met. Well done Simon, I really appreciate such a valuable and committed member of staff.

I have known Simon Jessop for 3 years. I consider him to be amongst the most reliable and trustworthy employees I have ever had. He has extensive experience and knowledge of people with mental health problems and has consistently displayed excellent judgement.

Simon Jessop is honest, capable and personable and has demonstrated a long commitment to social care where his work with elderly people and their carers has been sensitive and well directed.

Mrs [name removed] was very complimentary in her letter to the Assistant Director of Adult Care Services regarding your involvement with Mr [name removed]. You have made a positive impact on him and his neighbours due to the proactive way in which you addressed the situation. I would like to acknowledge the positive and professional image you represent of Lincolnshire County Council.

Simon possesses a sensitivity towards our consumers which is noteworthy. His approach to the client is direct yet supportive. Simon demonstrated good advocacy skills and completed his assigned tasks in a more than competent fashion.

Simon gives a high level of ability and commitment to providing effective services to his clients and has a thorough and sensitive approach to assessment and care planning.

I would like to thank you personally for the professional and active approach that was taken when responding to the Hatfield Train Crash.

Simon has been a godsend to several of the families I have been working with. A carer in Stamford told me recently that he felt more confident looking after his wife because he knew ‘Simon was always there’.’

I particularly appreciate his commitment to see each individual person’s case through to the end, settling for nothing less than the best care and support for those referred to him. He practices a ‘whole person’ approach to assisting and advising clients, their families and carers. I have witnessed his excellent negotiation and advocacy skills in operation while securing the most appropriate options on behalf of his clients.

There is good structure to [patient's] week with input from Age Care Advice services which are having a beneficial effect on [patient] and family, taking the pressure off them.