If you would like your personal care coordinator to work with you and your family or other representative on an ongoing basis then this is an option for you. The benefits are that your coordinator will get to know you and your needs, the care you receive and other professionals involved such as your GP etc. This really improves efficiency and communication when the coordinator needs to respond to any problems.
Social Service departments cannot offer this service and you would have a variety of workers over time who all ask the same questions each time. This is nobody’s fault, but it is a large organisation and just cannot guarantee such a personal service. Your care coordinator will also be easy to contact and you will not have to go on a waiting list.
The retainer includes all the services listed. For a fixed monthly fee, your care coordinator will, as a minimum, visit you once a week to review your well being and care services being received. That person will also be able to respond to any crisis such as ill health, falls, or hospital admission and can represent you. We also understand the requirement for the every day challenges that may occur including things like broken door locks, floods from washing machines or over grown gardens that need attention.
Family members not living close by find the retainer invaluable as it is one person who knows their relative well that they can turn to for help, support and guidance. Please remember our care coordinators are very experienced and carefully chosen. They are even available at weekends. This scheme can offer you and your family peace of mind; 7 days a week, 12 hours a day, access to your personal coordinator.
Our Care Coordinator daily retainer rate does vary, but would be agreed on at assessment. The maximum you would pay would be £14 per day. Please contact us if you have any questions.